Old addresses still live
You moved, but twenty directories still carry the old address and the old phone number.
Services / Service 03
Consistent listings and reviews that keep coming.
Google cross-checks your name, address and phone across the web. When those disagree, rankings quietly suffer, and nothing on your website tells you that is the reason.
Get a Free AuditWhat usually goes wrong
Duplicate listings
Two or three versions of the business on the same directory, splitting the signal between them.
Thin directory coverage
Listed on the obvious two and nowhere your industry or country actually cares about.
Review requests nobody sends
Everyone agrees to ask for reviews. Without a system and a written message, nobody does.
What I do
-
01
Citation audit
Every listing I can find, with the exact mismatch flagged: name, address, phone, website, category.
-
02
Clean-up
Corrections submitted, duplicates merged or removed, ownership claimed where it was never claimed.
-
03
New citations
Directories that matter in your country and your industry, not a bulk list of two hundred dead sites.
-
04
Review flow
A process tied to the moment the customer is happiest, with the message written for you and a QR or short link that removes friction.
-
05
Replies
Templates for good reviews, and a calm, non-defensive structure for the bad one that will eventually arrive.
-
06
Monitoring
New listings and changes checked over time, because data aggregators reintroduce old information on their own.
How progress is measured
Number of consistent listings against the total found, duplicates removed, and your review count and average rating over time compared with the three competitors nearest you.
Questions about this service
Can you remove a bad review?
Only if it breaks Google policy — fake, abusive, or from someone who was never a customer. Those can be reported, and sometimes they go. A genuine bad review cannot be removed, and the reply matters more than the review.
Do you buy reviews?
No. It risks the profile and it is the kind of thing that gets a business filtered out of the map pack entirely.
How many citations do I need?
Quality over count. Thirty correct listings on sites people actually use beats two hundred on sites nobody visits.